Privacy Policy
This Privacy Policy applies to karaleah.com (the “Website”) and all associated coaching and teaching services offered by Kara-Leah Grant. This Privacy Policy is effective as of the date of its posting. Please read it carefully. By providing personal information to us, you agree to the terms set out below. If you do not agree, please stop using this Website immediately.
Personal Information We Collect
We may collect personal information from you in a variety of ways, including when you subscribe to our newsletter, sign up for a consultation or coaching program, make a purchase, or otherwise engage with the services and resources available on this Website. You may browse the Website anonymously. We will only collect personal information when you voluntarily provide it, or when it is collected in connection with your use of the Website.
Personal information may include your name, mailing address, phone number, email address, and Website usage data. Where purchases are made through Stripe or PayPal, payment information is processed directly by those third-party platforms and we receive only limited, redacted transaction data. We do not store your full payment details on our servers.
How We Use Your Information
We collect and use your personal information for the following purposes:
- To respond to your inquiries, support requests, and coaching-related communications.
- To deliver the programs, courses, or memberships you have enrolled in.
- To send you periodic emails including program updates, teaching content, and relevant offers. You may unsubscribe at any time.
- To understand how visitors use this Website in aggregate, so we can improve our offerings.
- To meet applicable legal or regulatory requirements.
- To protect our legal rights, including seeking legal advice or addressing fraud.
Where our purpose for collecting and using your personal information would be considered obvious or reasonable in the circumstances, your consent may be implied.
Payment Processing
Payments for programs and memberships are processed through Stripe and/or PayPal. These platforms operate under their own privacy and security policies. We encourage you to review their respective policies at stripe.com and paypal.com. Kara-Leah Grant / karaleah.com does not store or have access to your complete payment information.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating this Website or delivering our services — such as email marketing platforms or course hosting tools — but only to the extent necessary for those purposes, and subject to confidentiality obligations. In the event of a business sale or merger, your information may be transferred as part of that transaction.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When your information is no longer needed, we will delete or anonymize it.
Security
We are committed to protecting your personal information. We have implemented appropriate physical, electronic, and administrative safeguards to protect the information we collect. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
In the unlikely event of a data breach that compromises your information, we will notify the relevant Canadian authorities as required by applicable law within 72 hours of becoming aware of the breach, and will make reasonable efforts to notify you using the most current contact information we have on file.
Your Rights and Access to Your Information
To submit a question about the collection or use of your personal information, or to update, correct, or request deletion of your information, please email us at connect@karaleah.com with “Privacy Information Request” in the subject line. We will provide you with a copy of your stored personal information in electronic form upon request, including what we store, where it is stored, and for what purpose. You may also request deletion of your personal information at any time, and we will remove it within 7 days of your request.
Cookies
We may use cookies to collect information about how you use this Website. You may configure your browser to refuse cookies or to notify you when a cookie is being sent. Please note that some features of the Website may not function properly if cookies are disabled. Your continued use of the Website without adjusting your browser settings implies consent to our use of cookies.
Third-Party Websites
This Website may contain links to third-party websites. We are not responsible for the content, privacy practices, or policies of those sites. We encourage you to review the privacy policy of any third-party website you visit.
Canadian Privacy Law
This Website and associated services are operated in Canada. We handle personal information in accordance with applicable Canadian federal and provincial privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, British Columbia’s Personal Information Protection Act (PIPA). If you are located outside Canada, please be aware that your information may be transferred to and processed in Canada.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes take effect from the date of posting. We encourage you to review this page periodically. Your continued use of the Website after any changes are posted constitutes your acceptance of the updated policy.
Your Acceptance
By using this Website, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use this Website.
Contact
If you have any questions about this Privacy Policy, please contact us at connect@karaleah.com.